Hope J. has extensive experience in customer operations and support services, currently serving as the Director of Customer Operations at BlueAlly since August 2013. Prior to this role, Hope held various positions at Net Direct Systems from March 2002 to August 2013, including Executive Assistant to the President and CEO, where responsibilities encompassed managing executive travel and facilitating key meetings. Additional roles at Net Direct Systems included Client Business Specialist for both Professional Services and Hardware, where contract management and inventory control were key tasks. Hope began a career in retail as an Assistant Manager at Prestige Collections, achieving recognition as a top producer. Hope holds an Associate of Arts degree from Durham Technical Community College.
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