Ted Lauer

Ted Lauer is an experienced professional with a strong background in customer service and technical support. Currently serving as a Customer Service Specialist at BlueCrest since July 2018, Ted also holds the position of Arena Technical Coordinator for the National Hockey League (NHL) since December 2013, providing game day operational support and ensuring the functionality of video and audio equipment. With over 30 years of experience at Pitney Bowes as a Customer Service Representative, Ted has developed expertise in technical service for complex processing equipment, including high-speed inserters and sorters, with a specialization in electro-mechanics, electronics, and computer hardware/software. Ted's educational background includes studies at Nashville State Community College from 1981 to 1983.