James Thomas

James Thomas has extensive experience in customer service and operations, currently serving as a Deployment Driver at BlueCrew since February 2019, where responsibilities include effective communication with the Operations Lead and ensuring the safety and cleanliness of vehicles. Previously, James worked as a Customer Service Representative at the Social Security Administration, where tasks involved interacting with individuals regarding social security applications. An earlier role as Account Manager at Allegiance, Inc. involved managing a team and analyzing data for claims. Additionally, James served in the US Navy as an Aviation Administrationman and Boatswain's Mate, focusing on training and equipment maintenance. James holds a Master's degree in Customer Experience Management from Keller Graduate School of Management and a Bachelor's degree in Small Business Management/Entrepreneurship from DeVry University.