Nathan Peck is an experienced professional with a diverse background in technical support and customer service. Currently serving as a Level 3 Support Technician at Verisk since November 2020, Nathan is responsible for providing advanced support for property estimating solutions. Concurrently, Nathan has been with Bluehost since December 2014, first as a Web Advisor assisting clients with website maintenance and troubleshooting, and then as a Coach, where responsibilities include training frontline agents, improving productivity, and creating processes for technical support and customer resolution. Previously, Nathan worked as an Account Manager at Marketecture, managing client relationships, coordinating website development, and leading a team of support agents. Nathan's extensive experience encompasses training, client engagement, and operational improvements across various roles.
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