Mat Tzetzos

Mat Tzetzos is a customer success leader with extensive experience in designing and implementing customer success frameworks across various industries. Currently serving as the Head of Customer Success at ScaleXP, they previously held similar roles at Henry Schein One and Glacier Resource Innovation Group, where they developed strategies that significantly enhanced customer engagement and reduced churn. With a Bachelor of Business Administration in Entrepreneurship and Innovation from Simon Fraser University, Mat has demonstrated a strong ability to leverage data and implement effective CRM solutions throughout their career. Their diverse background includes roles in sales operations, account management, and technical support, showcasing a commitment to achieving customer success through innovative practices.