Kendra C. is a seasoned professional with extensive experience in customer experience and project management. Currently serving as Customer Experience Research Program Manager at Quanata since August 2022, Kendra has previously held significant roles at Citizens, including VP Senior Project Manager, Digital Banking & Customer Experience, and Project Manager, Customer Research & Insights. Kendra’s experience also includes project management positions at DAVIDsTEA and Lindt & Sprüngli (USA) Inc., where responsibilities included overseeing D2C projects. Early career roles include positions at UndercoverWear, Inc., Starbucks, and By Appointment Only, Inc. Kendra earned a Bachelor of Science in Marketing from Syracuse University and graduated from Masconomet Regional High School with a diploma.
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