Coby Gonzalez

Coby Gonzalez is an experienced Customer Representative and currently serves as the Director of Customer Experience. With a Bachelor's Degree in Business Administration from California State University-San Bernardino, Coby has held various positions, including Customer Service Manager at RENPHO, where they oversaw operations across multiple countries and implemented effective customer satisfaction measures. Previously, Coby worked as a Senior Customer Advocate at Carvana, managing daily operations and supervising a team of Customer Advocates. With a strong background in quality assurance and team training, Coby excels in enhancing customer service experiences and optimizing operational efficiency.