Richard Castillo is a skilled ServiceNow Developer currently employed at Blueway Group SRL since March 2024. Prior to this role, Richard worked at Value Focused Solutions from September 2021 to May 2024, where expertise was demonstrated in various aspects of ServiceNow, including Virtual Agent, Automated Test Framework (ATF), Problem Management, Incident Management, Change Management, and Knowledge Management. Education was completed at Lynn Vocational Technical Institute.
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