Amr ElSabaa is an experienced ITSM Solutions Architect specializing in ITSM, ITAM, CMDB, integrations, and infrastructure management. Currently serving as the Lead Premier Support Architect at BMC Software since 2024, Amr previously held the role of Senior DevOps Engineer at Swisscom from 2020 to 2023. Amr's career includes roles as an IT Service Desk Professional and ITSM Solutions Architect, where they developed enterprise management solutions and managed service desk applications. Amr holds a BSC in Electrical, Electronics, and Communications Engineering from Mansoura University.
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