Ashay Thakur is a seasoned IT professional with over 22 years of experience in IT Service Management and operations, specializing in ITSM, AIOps, and digital transformation. Having held leadership roles in various organizations, Ashay has successfully driven initiatives to enhance IT service delivery, implement innovative technology solutions, and promote cybersecurity practices. Additionally, Ashay has cultivated a strong commitment to diversity, equity, and inclusion, as well as corporate social responsibility. Currently, Ashay is pursuing a Master's degree in Business Administration with a focus on Information Technology.
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