Ashley Malpass is a seasoned professional with extensive experience in IT architecture and customer success management. Currently serving as a Customer Success Executive and previously as a Project Architect at BMC Software since April 2013, Ashley has significantly contributed to enhancing client satisfaction and project delivery. Prior to this role, Ashley held key positions at IBM United Kingdom Ltd as the UK Lead Remedy Architect and at IBM Software Group as an IBM Certified IT Architect. A career that began at Cazenove & Co. as a Server Architect has been complemented by a solid educational foundation, including a BA Hons in Business Computing with German from the University of Sunderland.
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