Ashutosh Mishra possesses extensive experience in technical support and community management, having worked as a Technical Support Analyst at Dell from August 2013 to November 2016, where Ashutosh achieved a 95% client satisfaction rate and improved call handling efficiency. Following a role at Adobe from September 2019 to January 2022 as a Consultant for Social Media & Community, Ashutosh enhanced customer engagement and retention through effective social media strategies. Currently serving as the Sr Online Communities Manager at BMC Software since January 2022, Ashutosh leads an online community with over 200,000 members and develops strategic roadmaps for community enhancements. Ashutosh holds a B.Tech. in Computer Science from Monad University and is pursuing an Executive MBA in Business Administration from Mahatma Jyotiba Phule Rohilkhand University.
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