Jesse Richardson is an experienced technical support professional with a career spanning over 25 years. Currently serving as a Principal Technical Support Engineer at BMC Software since November 2002, Jesse has also held roles including Lead Technical Support Analyst, Staff Support Analyst, and Support Analyst within the same company. Prior experience includes serving as a Support Analyst at Remedy Corporation from August 1998 to November 2002, where Jesse provided technical support for various Remedy applications. Jesse holds a Bachelor of Science in Electrical and Electronics Engineering and a Bachelor of Arts in Economics from Rice University, with studies completed between 1988 and 1994.
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