Rafael Rodriguez currently serves as Area Vice President for Helix ProServe Americas at BMC Helix, a position held since April 2025. Prior to this role, Rafael held various positions at BMC Software, including BMC DSM Solution Architect, Director of Consulting Services EMEA, and BMC DSM Practice Lead. Rafael's earlier experience includes serving as ITSM Project Architect at Jacobs and Integration Architect at Column Technologies, with a substantial tenure at Broadridge Financial Solutions as Manager of Remedy Enterprise from 2001 to 2012. Academically, Rafael earned a Master's degree in Cyber/Computer Forensics and Counterterrorism from Western Governors University and holds a Bachelor of Science in Information Systems from Pace University-Pleasantville/Briarcliff Campus.
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