Richard Hayden is a highly skilled DevOps Engineer with 20 years of experience in AWS engineering and architecture, specializing in innovative software solutions for large-scale platforms. Richard has a proven track record of enhancing website speed and conversion rates significantly while reducing system downtime. Previously, Richard worked as a Technical Support Specialist at Ingram Micro and held various engineering roles at companies like GSM and SmartVault Corporation. Currently, Richard serves as a DevOps Engineer III at BMC Software and continues to mentor junior architects, sharing a passion for developing technical skills and job satisfaction. Richard holds a B.S. in Informatics from the University at Buffalo.
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