Susan Rice is a retired professional with over twenty years of experience in cross-platform product installation and support, previously holding the position of Principal Product Manager at BMC Software. Their career includes significant roles at IBM Tivoli Software, Candle Corporation, and SHARE Association, where they contributed to product strategy, managed various technology projects, and provided architectural services. Susan is ITIL Foundation and Pragmatic Marketing Level III certified, showcasing a strong foundation in IT service management and product marketing.
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