Thomas Barry is a seasoned professional with extensive experience in technical support and customer success management. Currently serving as Senior Manager in Value and Solution Engineering at BMC Software since January 2015, Thomas leads a team of IMS and Db2 Software Consultants focused on expanding customer engagement and market presence. Prior to this role, Thomas excelled as Senior Manager of Technical Support Customer Success, overseeing high-performing virtual teams across various product lines. Earlier in the career, Thomas held the position of Head of Technical Support at CDB Software, Inc., where leadership was provided to improve customer experience and support processes. Thomas also served as Operations Manager at CDB Software, ensuring smooth business operations. Academic credentials include a BA in Economics from The University of Dallas and a high school diploma with an emphasis in Economics from Strake Jesuit College Preparatory.
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