Tom Glass

Customer Success Manager at BMC Software

Tom Glass is an experienced professional who has worked in the information technology industry for over 26 years. Tom currently holds the position of Lead Customer Success Architect at BMC Software, where Tom works with strategic Control-M customers to build enterprise workload automation solutions. Throughout their career, Tom has held various titles such as Customer Success Manager, Principal Software Engineer, and Systems Engineer at companies like CA, Inc., UC4 Software, and Candle Corporation. Tom's educational background includes a BBA in Management Information Systems from the University of Georgia.

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Timeline

  • Customer Success Manager

    April 1, 2024 - present

  • Customer Lifecycle Architect

    May, 2021

  • Lead Customer Success Architect

    April, 2011