Michael Socha

Michael Socha is an experienced professional with a robust background in customer service and sales support. Currently serving as a Customer Service and Sales Support Representative at BMJ since July 2022, Michael addresses customer queries and assists with online subscription access. Previously, at Trace3, Michael worked as a Life Cycle Management Associate, managing client relationships, facilitating training, and ensuring the timely delivery of solutions. Michael's career also includes positions at BMJ, John Wiley and Sons, and other organizations, where analytical skills and customer service expertise were key in resolving technical issues and enhancing client satisfaction. Michael holds a B.A. in Public Relations Communication from James Madison University.