Willian Costa is a seasoned Product Owner with 15 years of experience in developing new products and customer journeys within the financial market. Willian has significantly contributed to major financial institutions, including creating AI-driven tools at Bradesco that produced over 200 million personalized finance insights and achieving millions in loan contracts through innovative digital channels at Crefisa and Santander. Currently, Willian serves as a Senior Product Owner at BMP, focusing on product management and agile methodologies. Willian holds a degree in Analysis and Development of Systems from Centro Universitário FIEO.
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