Cathy Relova has extensive experience in customer service and management, currently serving as AVP and Customer Success Manager at BM Technologies, Inc. since January 2014, where Cathy oversees a team of three, focusing on training and maintaining high customer service standards. Previously, as a Customer Success Specialist at BankMobile, Cathy resolved customer inquiries through social media channels. In addition, Cathy has worked as a Sales Associate at Foot Locker since November 2012, providing exceptional customer experiences and coaching other associates. Earlier in the career, Cathy was a Teller Manager II at Citizens Bank, where responsibilities included supervising and training staff for retail banking operations and ensuring customer satisfaction.
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