Shaona Bose possesses extensive experience in the hospitality and aviation industries, having served as a Cabin Supervisor for Emirates from April 2007 to September 2020, where Shaona excelled in providing top-notch services to VIP and business-class passengers on A380 and Boeing 777 aircraft. Prior experience includes roles as a Guest Relations Executive at Oberoi Grand, where guest interactions were managed, and as a Purser/In-flight Executive at Jet Airways, overseeing cabin management and crew communication. Currently, Shaona holds the position of Senior CRM Executive at BNW Developments, with previous experience as a Relationship Manager at Ultiwise Consult. Shaona earned a Bachelor of Arts in English Language and Literature from Calcutta University, Kolkata, between 2000 and 2003.
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