Lucy Long is a seasoned Customer Success leader currently serving as the Head of Customer Success at Board Intelligence. With a Revenue Architecture certification from Winning by Design, they previously held the role of Associate Vice President at Triptease, where they led various customer success initiatives. Lucy has a strong foundation in process design, customer-centric strategies, and revenue growth, and is passionate about empowering clients in the hospitality sector. They earned a Theology MA from The University of Edinburgh, focusing on contemporary ethics and issues. Lucy’s career reflects a commitment to innovation, collaboration, and effective communication.
Location
London, United Kingdom
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