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Brittany Hook

CX Operations Coordinator at Bobbie

Brittany Hook has work experience dating back to 2017 when they worked as a Shift Supervisor at Starbucks until September 2019. From September 2019 to May 2022, they worked as a Connections Specialist at Zillow Group. In May 2022, they transitioned to the role of Customer Experience Specialist at Bobbie and later became a CX Operations Coordinator in April 2023.

Brittany Hook attended the University of Colorado Colorado Springs from 2010 to 2012, but no degree or field of study was specified. Prior to that, they completed their secondary education at Bear Creek High School from 2006 to 2010. Additionally, Brittany has obtained several certifications from LinkedIn, including "Greg McKeown on the Art of Getting Effortless Results (Without Burning Out)" in April 2022 and "Coaching Employees through Difficult Situations" and "Coaching for Results" in August 2021. Brittany has also completed certifications in various areas such as customer service, managing workplace change, productivity tips, and interviewing skills, among others, throughout 2021 and 2020.

Links

Previous companies

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Timeline

  • CX Operations Coordinator

    April, 2023 - present

  • Customer Experience Specialist

    May, 2022