Jen H. is a seasoned professional with extensive experience in customer service and supply chain management. Currently serving as Customer Service Manager at Bobrick Washroom Equipment, Inc., Jen has demonstrated a strong ability to enhance team performance and customer satisfaction while effectively managing organizational changes. Previous roles include Regional Supply Chain Manager at Safelite, where significant improvements in KPIs and regional expansion were achieved, and various management positions at McMaster-Carr, where Jen oversaw multimillion-dollar projects and improved operational efficiencies. Educational credentials include a Master of Science in Professional Writing from New York University and a Bachelor of Arts in English Language and Literature from Kean University.
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