Chad Hicks

Chad Hicks possesses extensive experience in IT service management and technical support, beginning as a Tech Support Analyst at AT&T Wireless and progressing to roles such as IT Service Desk Manager at KinderCare Education, where oversight of a team of 22 technicians was maintained. Key achievements include streamlining processes, implementing knowledge management systems, and saving costs through strategic initiatives. Chad's military background as a Motor Transport Operator in the United States Army exemplifies strong leadership and teamwork skills. Educational accomplishments include a Bachelor's Degree in Applied Technology from Eastern Washington University and an Associate's Degree in Network Support from Bellevue College, with commendable GPAs. Current employment as a Packaging Machine Operator at Bob's Red Mill underscores versatility and adaptability in different sectors.