Madison Harris is a builder of scalable, value-driven customer experiences currently leading Customer Success at an AI SaaS startup. Previously, they served in various roles, including Chief of Staff at GridMatrix and Capex Procurement Analyst at Apple, where they supported advanced technology sourcing and process improvements. Madison has a strong foundation in customer success, having developed strategies that significantly improved implementation efficiency and customer retention. Their educational background includes a Bachelor's Degree in Supply Chain Management and Finance from Arizona State University.
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