BOC International
Colleen Arroyo is an experienced professional with a strong background in logistics and customer service. Currently serving as the Team Lead for Ocean and Air Imports at BOC International since September 2011, Colleen coordinates shipments, acts as the primary client contact, negotiates vendor rates, and analyzes market trends. Prior to this role, Colleen worked at DHL as a Trucker Payable, managing company receivables and ensuring accurate billing. Additionally, experience includes customer service roles at Johnnies Foodmaster and the Middlesex County Juvenile Court, providing assistance to customers and legal personnel while handling financial transactions and maintaining court records. Colleen's educational background includes studies at Bunker Hill Community College and Salem State University.