Ericka Glenn

Ericka Glenn has extensive experience in operations and customer service, with a career spanning over two decades in the telecommunications and housing sectors. Currently serving as a Field Operations Coordinator at Boingo Wireless since February 2017, Ericka has held various roles including Maintenance Coordinator at Tricon American Homes and Customer Service Representative at TruVista. Ericka's background includes significant positions such as Multi-Dwelling Units Sales Coordinator and Resident Manager Program Administrator at Comcast Cable, where skills in database management, customer relations, and sales procedures were developed. Ericka also gained production management experience in the film industry and has a foundation in customer account management from early roles at Time Warner Cable. Ericka is a graduate of North Central High School.