Trinity Lowe

Trinity Lowe has extensive experience in customer support and operations, currently serving as Sr. Manager of Support Operations at Boku since March 2013, following roles as Global Customer Service Manager, Team Lead, and Partner Support Escalation Specialist within the same company. Prior to Boku, Trinity worked at Intuit from March 2010 to February 2013 as a Sr. Supportability Specialist, where responsibilities included managing the Bill Pay feature of Quicken Health Expense Tracker and enhancing user understanding of medical bills. Earlier experience includes a tenure at Wells Fargo from June 2003 to December 2010, where Trinity contributed as a Quality Monitor, Banker Coach, and Phone Banker, focusing on quality assurance and coaching over 100 agents on performance improvement. Trinity holds education credentials from Mount San Antonio College, completed between 2001 and 2003.