Laïla Douhou is currently a Service Partner Manager at bol, a role they have held since 2023. Previously, they gained extensive experience at Telfort Zakelijk, where they served in various capacities, including Sr. Customer Service Representative, Kennismanager, and Teammanager Webcare. From 2018 to 2021, Laïla worked at bol.com, progressing through positions such as Teammanager Service Hub and Teamlead Service Hub. Laïla is also pursuing a Bachelor of Science in Business/Commerce at Hogeschool Utrecht, which they have been studying since 2022.
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