Lotte Kosterman

Lotte Kosterman is a Process Improvement Specialist at bol, where they focus on enhancing operational efficiency. Prior to this role, they served as a Senior People Operations Specialist at Swapfiets from 2020 to 2025, and held various positions that contributed to their expertise in HR services. Lotte began their career in the hospitality sector as a Medewerkster bediening at Loetje in 2018. They hold an Associate's degree in Office Management and Supervision from Schoevers and completed their secondary education in Interior Design at Nimeto Utrecht.