Nova Toma is a Tactical Account Developer at bol.com, where they focus on enhancing client relationships and strategic account management. Previously, they served as a Senior Client Advisor at a.s.r. verzekeringen, specializing in B2B sales for pension products. Nova's early career included roles in sales and customer service, including a position at Brand New Day and various internships that enriched their expertise in marketing and customer journey optimization. They earned a degree in Commerciële Economie from Avans Hogeschool, building a strong foundation in business and management.
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