Bold Technologies is a leading provider of central station and PSIM software. Since 1981, we have shaped the development of contemporary alarm monitoring by introducing faster and more sophisticated software innovations. Our flagship product, Manitou, is fully expandable and can be installed on-premise or in a hosted, Cloud-based environment. Withseveral Manitou product lines to choose from, this award-winning solution automates, manages, and maintains “One Point of Control” while increasing efficiencies, profitability, and security. Bold also provides the Phoenix alarm automation software - a value-based solution highly utilized in financial institutions, retail organizations, school districts, and universities. Bold Technologies is a privately held company with US offices in Colorado and Texas, and a European office in Valencia, Spain.

Enterprise Software

Software

Bold Group

Bold Group's headquarters in Colorado Springs, CO, United States

This department oversees and coordinates project planning, execution, and resources to ensure timely delivery and alignment with business objectives.

Project Management

The Software Development Team at Bold Technologies is responsible for designing, developing, and maintaining the company's central station and PSIM software solutions, including the flagship product Manitou and the Phoenix alarm automation software. Composed of roles such as senior software engineers, software architects, and mobile developers, the team ensures the creation of innovative, high-performance, and secure applications to meet the complex needs of their clients, which span across financial institutions, retail organizations, school districts, and universities.

Software Development Team

The Customer Support Team at Bold Group provides comprehensive assistance to clients using Bold's central station and PSIM software solutions, such as Manitou and Phoenix. They handle customer inquiries, troubleshoot technical issues, and offer specialized support through various levels, from basic customer care to advanced technical assistance. This team ensures clients experience minimal disruptions, optimizing the reliability and efficiency of Bold’s software products.

Customer Support Team

The Sales and Business Development team at Bold Group is responsible for identifying and cultivating new business opportunities, expanding market presence, and managing client relationships. This team works to drive revenue growth through strategic partnerships, sales strategies, and client engagement, ensuring the successful promotion and adoption of Bold Technologies’ central station and PSIM software solutions like Manitou and Phoenix.

Sales and Business Development

The Product and Project Management team at Bold Technologies oversees the lifecycle of its central station and PSIM software products, including Manitou and Phoenix. They ensure timely project delivery, manage strategic partnerships, and enhance product features based on market needs. This team collaborates closely with technical units in Europe and champions learning and development initiatives to maintain cutting-edge, high-efficiency solutions for various sectors like financial institutions, retail, and educational organizations.

Product and Project Management

The Technical and IT Team at Bold Group is responsible for the development, deployment, and maintenance of our central station and PSIM software products. This includes ensuring the seamless integration and operation of Manitou across both on-premise and Cloud-based environments. The team works on infrastructure management, technical support, customer account settings, and software updates, ensuring high efficiency, profitability, and security for all our solutions.

Technical and IT Team

The Leadership Team at Bold Technologies orchestrates the company's strategic direction, ensures operational efficiency, and drives innovation. This team, comprising senior executives from software development, product management, and technology, collaborates to maintain Bold's position as a leader in central station and PSIM software solutions. They oversee the development and implementation of key products like Manitou and Phoenix, ensuring the software meets industry standards and customer needs while fostering growth and profitability.

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Other teams

Software Development Team

Customer Support Team

Sales and Business Development

Product and Project Management

Technical and IT Team

Leadership Team