Gregory Shaffer is a seasoned professional with extensive experience in customer care technology and web development. Currently serving as the Manager of Customer Care Technology and Development at BOLD since July 2022, Gregory focuses on integrating advanced AI-driven solutions across various customer interaction platforms. As the Owner and Operator of MHDnet llc since February 1997, responsibilities include designing and hosting small business websites with a focus on eCommerce and SEO optimization. Gregory also leads sales, marketing, and technology initiatives at StrainwisePR. Previously, Gregory held significant roles at Comcast, including Director of eCare, overseeing developers and system infrastructure for eCare applications, and at AT&T as a Web Developer and Communications Specialist. Gregory holds a Bachelor of Science degree in Electronics Engineering and Computer Science from Metropolitan State University of Denver, completed in 2001.
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