Frank Spanola is a seasoned Digital Service & Operations Manager at Boldyn Networks, with extensive experience in IT service management and ITIL processes. Since joining Boldyn Networks in October 2015, Spanola has developed strong service delivery cultures, managed hybrid support functions, and driven continuous improvement in IT services through effective planning and stakeholder engagement. Prior roles include Senior IT Systems Analyst and IT Systems Analyst, where Spanola led support teams and enhanced desktop support processes. With a Bachelor’s Degree in Information Technology from the New Jersey Institute of Technology, Spanola possesses a comprehensive skill set that includes service improvement planning, team leadership, and systems administration.
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