Scott P.

Scott P. is a seasoned professional with extensive experience in account and customer success management within the e-commerce and technology sectors. Currently serving as a Senior Account Manager at Bolt, Scott P. oversees a revenue portfolio exceeding $6M, focusing on upselling and cross-selling strategies while enhancing client engagement. Previous roles include Senior Customer Success Manager at CloudFactory and Manager of Customer Retention at JAGGAER, where Scott P. led successful initiatives to drive portfolio growth and improve customer satisfaction. Scott P. has a proven track record of closing significant upsell opportunities and managing strategic client relationships, supported by a strong foundation in data analysis and customer training. Scott P. holds a Bachelor's degree in Humanities and Communications from Penn State University.