Orlando Ramirez is a seasoned Solution Architect at Bolt Data, specializing in the implementation of Salesforce and ServiceMax solutions since April 2018. With a consultative approach, Orlando enhances operational efficiency by facilitating streamlined processes and effective communication strategies among stakeholders. Prior experience includes serving as Director of Customer Education and Client Services Education Manager at ServiceMax from March 2013 to April 2018, where Orlando led education initiatives for clients and internal staff, managed training teams, and developed training programs for a diverse audience. Earlier roles include Learning and Development Specialist at HSBC from January 2005 to April 2013. Orlando holds a Bachelor's degree in Accounting from the University of South Florida, earned between 1999 and 2003.
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