André Vidal

André Vidal is a Customer Experience Program Manager at Bolt, where they focus on optimizing processes and fostering collaboration within the customer experience department. With over 7 years of progressive experience in customer solutions management, André has a proven track record in enhancing team performance, implementing effective strategies, and achieving departmental KPIs. Previously, André held roles at Pipedrive, including Senior Customer Solutions Manager, where they oversaw team performance and aligned departmental strategies. André's background also includes experience as a Project Manager and in various customer service and journalistic positions, demonstrating a diverse skill set and commitment to customer satisfaction.