Jelena Voitenko

Jelena Voitenko has extensive experience in customer support, beginning with a role as a Call Center Representative at Müügimeistrite AS in early 2017, where valuable skills in customer relationships were developed. Following this, Jelena worked as an English Tutor while studying full-time, helping students enhance their reading, writing, and grammar skills. In June 2019, Jelena joined Bolt, where a progression from Customer Support Specialist to Regional Lead was achieved. Throughout this tenure, Jelena focused on enhancing customer satisfaction, fostering teamwork, and driving operational excellence across multiple markets, emphasizing a supportive company culture aligned with organizational values.