Leonor Roma possesses extensive experience in sales and operations management within the hospitality and food service industries. Currently serving as Sales Manager at Bolt Food since May 2021, Leonor has developed strong negotiation skills and exceptional customer service capabilities, enhancing market positions while fostering long-term partnerships. Previous roles include Operations Manager at MINE Lisboa, Duty/Operations Manager at Hotel The Craftsmen, and Guest Services Manager at The Langham, Sydney, where Leonor excelled in managing daily operations, training colleagues, and implementing strategies to improve customer service and financial performance. An educational background in International Hotel Management from Blue Mountains International Hotel Management School complements an extensive professional trajectory.
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