Manuel Soliven has extensive experience in customer engagement and operations management, currently serving as Operations Manager at bolttech since January 2017, where responsibilities include overseeing customer service and managing call center operations to meet key performance indicators. Prior to this role, Manuel held positions as Customer Experience Manager and Customer Experience Manager, focused on elevating customer service standards within the device protection sector. Manuel's earlier career includes roles such as Operations Supervisor, Team Lead, and Technical Support Engineer at Emerson Automation Solutions, as well as a Trade and Industry Specialist with the Construction Manpower Development Foundation. Manuel holds a Master’s Degree in Engineering/Industrial Management from Pamantasan ng Lungsod ng Maynila and a Bachelor’s Degree in Mechanical Engineering from the Technological University of the Philippines.
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