Isabella Macchetti

Isabella Macchetti is a Lead Quality Management professional at bonprix, where they lead an international team focused on delivering exceptional customer experiences and high-quality service. Previously, Isabella served as Contact Center Manager at both Getaline ecomm solutions Srl and Hubrise, overseeing customer service operations and team management across various brands and countries. Their early career included roles as a Call Center Agent at Eutelia S.p.A. and a Student Intern at ITKAM - Italian Chamber of Commerce for Germany. Isabella holds a Laurea in Lingue e Culture Europee from Università degli studi di Modena e Reggio Emilia and a laurea specialistica in Lingue straniere per la comunicazione internazionale from Università degli Studi di Torino.