Ilse Kous

Ilse Kous is a dedicated professional with extensive experience in operations and hospitality management. Currently serving as the Director of Operations at Bookboost, Kous focuses on optimizing customer success and support processes to enhance client satisfaction and drive business growth. Previously, they held leadership roles at Mews, where they managed a team of over 25 employees and oversaw operational excellence across multiple regions. Kous also spent time at Sabre Hospitality Solutions, where they developed training materials and consulted on revenue management strategies. They hold a Bachelor's Degree in Hospitality Management from Hogeschool Zuyd.