Laura Gorlero

Laura Gorlero has a diverse work experience. Laura is currently a Customer Service Team Lead at bookingkit, a position they have held since 2022. Prior to this, they were a Team Lead Guest Relations and Customer Service Specialist at HomeToGo from 2018 to 2022. From 2018 to 2017, they were a Customer Service Representative at GetYourGuide. From 2017 to 2014, they held multiple roles at NHTV Breda University of Applied Sciences, Dresden Marketing GmbH, and The National Museum of the Royal Navy, including Researcher - City Marketing in conflict-ridden destination, Researcher in Destination Management, Destination Marketing & International Media Relations Intern, and Fundraising and Events Assistant. Her first job was as a Translator at Mongabay.com from 2013 to 2014.

Laura Gorlero has a diverse educational background. Laura began their studies in 2009 with a Study Abroad program at Macleans College. Laura then completed a Bachelor's Degree in Combined Modern Languages (English, German & Spanish) at the University of Portsmouth from 2011 to 2015. In 2013 and 2014, they completed a Bachelor's degree at Universität Erfurt as part of a Year Abroad program. Finally, they obtained a Master's in Tourism Destination Management in International Business from Breda University of Applied Sciences in 2016 and 2017. Additionally, they have obtained a certification in Mastering Leadership Styles from IntelliCoach Pte Ltd in April 2022.