Stephen Garrick is an experienced professional in customer operations and technical pre-sales, currently serving as Head of Technical Pre Sales at BookNow Software since September 2019. In this role, Stephen has successfully onboarded 176 new locations, generating $1 million in annual recurring revenue within 18 months. Previous positions include Director of Customer Operations at BookNow, Attractions Specialist Team Leader at Booking.com, and various roles at Wilsons Automobiles & Coachworks Ltd. Stephen's expertise lies in designing solutions, driving service excellence, and overseeing customer-facing teams. Educational background includes a Business Information Technology degree from Kingston University and a year of study abroad at Universidad Carlos III de Madrid.
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