MR

Max R.

Customer Success Learning & Development Manager

Max R. is an experienced Quality Assurance Specialist at Booksy, having held the position since April 2022. Previously, Max R. worked at Verizon Wireless from February 2005 to September 2016, holding various roles including Analyst - Quality Assurance, Technical Support Coordinator, Quality Analyst, and Tech Support Rep, where responsibilities included maintaining high quality standards in customer support for advanced devices and analyzing data to improve call handling techniques. Prior experience also includes a role as Hood Technician at Jiffy Lube from July 2000 to July 2006, which helped develop strong customer service skills. Max R. graduated from Hoffman Estates High School between 2000 and 2003.

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