Stephen S. is an experienced Customer Success Manager currently serving on the founding team of Boomi's new Global Scaled Customer Success Team since April 2024, where responsibilities include managing a diverse portfolio of global commercial accounts to enhance product adoption and drive retention. Previous roles include overseeing software development engagements at Mission, where Stephen improved client retention by 15% and identified expansion opportunities, and at Predictable Revenue™ Inc., focusing on developing sales strategies for SMB clients. Early career achievements include sales success at Autoform Performance Inc. and Yellow Pages, where Stephen was part of a top acquisition sales team, achieving significant revenue targets. Education was completed at Langara College from 2008 to 2010.
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