Steven Kyle currently serves as a Resolution Manager for Boomi, focusing on client resolutions since September 2022. Previously, at IBM from 1999 to September 2022, Steven held multiple roles, including Organizational Change Manager, where responsibilities involved leading business transformation and digital initiatives, creating roadmaps, and managing Salesforce pilot programs. As a Competitive Intelligence Analyst, Steven contributed to AI and Machine Learning integration into technical support operations, while as a Software Engineer Team Lead, responsibilities included providing technical support and contributing to product development. Steven holds a Bachelor of Science degree in Management Information Systems from the University of Central Florida.
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