Booths is a family-owned and operated independent supermarket with 27 stores across Lancashire, Yorkshire, Cumbria, Cheshire, and Greater Manchester. Booths are committed to sourcing products locally and seasonally from the counties it serves, a fresh approach to retailing that has earned the company its deserved position as the UK’s leading regional supermarket.

Grocery

Booths

Booths' headquarters in Preston, United Kingdom

This department focuses on enhancing communication and engagement within the organization to foster a positive workplace culture.

Internal Communications

This department focuses on assisting and addressing customer inquiries and issues to enhance overall satisfaction.

Customer Support

The Operations and Compliance team at Booths ensures the smooth running of all operational processes while adhering to regulatory standards and company policies. This team collaborates across departments to optimize efficiencies, manage risk, and implement strategic initiatives that support Booths' commitment to quality and sustainability. They focus on continuous improvement in service delivery, resource planning, and maintaining compliance, ultimately enhancing the customer experience and upholding Booths' reputation as a leading regional supermarket.

Operations and Compliance

The Operations Management team at Booths ensures the seamless coordination of store activities, logistics, and warehouse operations across its network of supermarkets. This team is responsible for optimizing inventory management, streamlining supply chain processes, and maintaining high standards of product quality and customer service. By fostering collaboration between store managers and logistics personnel, the team supports Booths' commitment to offering locally sourced, fresh products to its customers while enhancing overall operational efficiency.

Operations Management

The Category Management team at Booths oversees the selection and procurement of products across various categories, strategically sourcing local and seasonal items to align with the company's commitment to regional sourcing. They collaborate with suppliers to negotiate favorable terms, maintain strong relationships, and ensure that product offerings meet customer needs while driving sales and profitability. This team plays a crucial role in enhancing Booths' reputation as a leading regional supermarket by curating a diverse, high-quality product range.

Category Management

The Marketing and Customer Experience team at Booths is responsible for developing and executing marketing strategies that promote the brand's commitment to local and seasonal products. They conduct customer research to gain insights into preferences and behaviors, ensuring exceptional service and engagement through various channels. This team also enhances the overall shopping experience by creating innovative campaigns and fostering strong connections with the community.

Marketing and Customer Experience

This department is responsible for sourcing goods and services, negotiating contracts, and managing supplier relationships to support organizational needs.

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Other teams

Customer Support

Operations and Compliance

Operations Management

Category Management

Marketing and Customer Experience

Procurement Operations